20-Hours Free ECE – or is it not free?

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Dear My ECE, when my child turned 3 we were asked if we wanted to sign up for the 20-Hours ECE and told it would mean a discount, so that we would pay about $80 for 21 hours of care. I was under the understanding that the 20 hours was fully subsidised, but the Manager told me that the Government lets the daycare decide what to do with the funding and that it can be used to offer a discount. A couple of my friends say that their daycare does the same.  My problem is that things got so awkward when I raised it the first time, that I don’t want to raise it again with the Manager. Does the Ministry of Education regularly check on daycare charging practices? Or is the scheme run on trust?

20-Hours Free ECE is Meant to Mean No Fees

20 Hours Free ECE

20-Hours ECE funding can be claimed by the daycare from the Ministry of Education for up to 6 hours per day, and up to 20 hours per week after you have signed up to the 20-Hour scheme. Go to an article on 20-hours ECE funding amounts to see how much your daycare is paid per hour for your child.

Because the daycare can only claim up to 6 hours per day there might be some hours above the 6 each day which cannot be put towards 20-Hours ECE and for which you are being charged $80.00. For example, if your child attends for 8 hours in a day, only 6 can be claimed for 20-Hours ECE Funding, leaving 2 hours which would be charged at the rate set by the daycare.

Ask for a copy of the fees structure if the centre has not given this to you. It should show the usual hourly/daily/weekly rate for children aged 3 and over who are not on 20-Hours ECE Funding and for children who are on up to 20 hours of 20-Hours ECE Funding. Compare the two and see if you are being over-charged for the additional hours you use above 6 hours daily (up to 20 hours week).

Under the Ministry of Education rules for 20-Hours Funding the centre can choose to ask you to pay an ‘Optional Charge’ for:

  • aspects of provision that are not required by regulation and are over and above what is needed for a licensed early childhood service to operate.
  • items that parents may either provide for their own children or pay for the service to provide, such as sunhats and costs associated with going on excursions (such as hiring a bus).

Optional charges should be for and reflect the real and actual costs of the additional item or activity.

Whether or not you pay the optional charge cannot be used as a condition of initial or continued enrolment.  

Parents who have signed an agreement to pay optional charges, should be given reasonable opportunity to review their commitment to paying. The things that the optional charge is meant to cover should be itemised so parents can see what the money is going towards.

The Ministry audits daycare and other ECE services to check on funding. If you believe your daycare is breaking the rules then make a complaint to the Ministry of Education so it can investigate.

When the Ministry receives a complaint, it is expected to make contact with the centre and check that it is following the correct rules. In many cases, a daycare manager or administrator may not have taken time to understand the rules and may quickly make corrections when the Ministry explains the rules. The Ministry may also bring forward the audit process for the centre and do this sooner rather than later in response to information you provide to it.

13 Responses

  1. Do we have to pay a bond to start your child in daycare, my daughter is only 24 hours, which 4 hours of those are free by the daycare, also lunches are $5.50 a day do we have to pay those?

    1. Some services may ask for a bond on enrolment. Ask what the bond is for? Ask will the bond money be refundable when you leave? If the lunch charge is part of an optional charge under 20 hours Free ECE then you can choose not to pay it but you would have to provide a lunch-box if it’s stipulated that lunch is not part of the normal fees.

  2. Hi there, thanks for this info! So is it the first 20 hours get subsided? Im confused by why many daycares fee structure seems to spread the 20 hour subsidy over the week. I.e. I would have expected that the 6hr/day meant that if I was using only 20 hours I would get the maximum subsidy however I see that if my child was in daycare for 5 days the same hourly rate applies.

    1. Hi Toni, You are correct that 20 hours is a higher subsidy intended to cover the fee and services that sign-up with the Ministry of Education to offer 20 hours ECE to their parents are not permitted to charge “fees’ for the 20 hours. If you are using your 20 hours ECE at a service and asked to pay fees the same as for hours outside of 20 hours then question your service – or make a complaint to the Ministry of Education so it can investigate and check the charging practices at the service.
      If a parent is using 2 ECE services and claims their 20 hours at one service then the second service can charge, and this would ordinarily be at their same fees rate as hours outside of 20.

  3. Hi there, I am still a bit confused about ECE costs with the 20 hours of no fees.
    The ECE in question we are looking at charges $200 for 2 days (19 hours total), without the 20 hour subsidy.
    However with the 20 hour subsidy the cost for 2 days only goes down to $165.
    I don’t quite understand why this is still quite expensive? My understanding is that we can only get 6 free hours a day, but even then this is 12 free hours out of the total of 19 hours. Based on the original $200 bucks I would expect parents to pay only for the 7 hours remaining, or $74 (ratio of 7/19 x $200). I might be missing something very obvious here haha, can you please advise?

  4. James, Daniel, and all parents – maybe it’s time for someone to take a complaint about their early childhood service’s 20 Hours ECE free charges to the Commerce Commission and get them to investigate. https://www.myece.org.nz/opinion-20-hours-ece-changes/

  5. Can a daycare charge more than their opening hours? Daycare open from 8am to 4pm but charge us 9.75hours a day because they charge as a long day section?

    1. So its open for 8 hours but charges for 9.75 hours? That’s weird. Have you complained? What did they say? Could it be that they charge a levy (an extra fee) on top of the fee for children that stay all day and don’t go home at lunch-time?

  6. My son attends an ECE for 4 hours twice a week, (8 hrs per week total) they are now charging an additional $25 per day (equates to $6.25 per hour) to top up because they say the ECE funding amount does not cover their costs.

    Is this correct as just a 20 hours subsidy or are the first 6 hrs per day / 20hrs week meant to be free?

  7. My sons been doing 19.5 hours a week since the start of the year I asked about subsidy she said I didn’t qualify for it my sons 3 and a half and now I’ve bumped it up an hour to see if I can now because it’s over the 20 hours she’s still saying no I’m so confused cos it’s 30$ a day and for the extra hour I added Ive been charged an extra $10

    1. If your son’s ECE service is one that is eligible for 20 Hours ECE funding (and nearly every service has signed up for this) then you should have been given the first 6 hours a day (up to a max of 20 hours a week) with no fees (although there can be optional charges). Report and make a complaint to the Ministry of Education office in your local region if you were not. Any hours above this the service can charge what it likes.

  8. Kia ora,

    The centre my daughter attends has sent out a fees guideline which has the 20 hour free ECE funding on it . However a day will only drop down to $71 from the $96 it is currently (she is not quite 3). I was under the impression that because she attends three days a week for 7 hour day fee (total of 21 hours) I would only have to pay for the additional three hours that the six hours a day wouldn’t cover. Is that not the case? If not, how does the funding work?

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