Making a Complaint, Raising Concerns, or Reporting a Serious Incident
How to Make a Complaint or Raise Concerns
Get action taken on a problem and make sure it doesn’t continue to happen or affect other children and families.
Your child is very precious to you, we understand.
It’s a big leap of faith and trust to place your baby or young child with strangers – whether for a few hours a day or more than 40 hours a week.
We’ve sourced the best articles and guidance to help you be better informed about the range of services, what to expect, how to manage, and so on.
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Get action taken on a problem and make sure it doesn’t continue to happen or affect other children and families.
Reporting an Incident: How to Report Child Injury, Harm, or Risk of Harm in Early Childhood Education Has your child been injured, harmed, or put
The rules that once required centres to display key information – such as the names and qualifications of teachers, the regulations they must follow, and how to make a complaint (including concerns about breaches of regulation) – have been stripped back. What used to be visible at a glance will now sit behind layers of “ask us if you want it.”
Parent Complaint Form – For Raising Concerns at Your Child’s ECE Service Every licensed services, including early childhood centres and homebased ECE, must have an
Child Complaint Form Support your child to make a complaint, using this child complaint form, and have their needs and wishes heard. This form is
Many proposals to reshape early childhood education (ECE) are not in the best interests of our babies and young children. They also ignore the issues families care about most.
ECE Parents’ Council Aotearoa represents parents and caregivers across Aotearoa New Zealand who are committed to high-quality, accessible, and safe early childhood education (ECE) for our tamariki.
We oppose the Education and Training (Early Childhood Education Reform) Amendment Bill in its entirety and respectfully submit that it should not proceed.
A child escaping from a centre by digging under the fence, multiple instances of toddlers breaking bones twice in a matter of months, and allegations of inappropriate handling of a child’s sexualised behaviour are among complaints about ECE services made through MyECE, the website for the ECE Parents’ Council.
The teacher pay parity “myth” explained. If you’ve ever Googled “how much are early childhood teachers paid” – or you’ve just consumed a lot of
The “My ECE Guide to Early Childhood Service Regulations and Licensing Criteria for Parents.”
View the full guide here.
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