Complaints can be made. Options to:
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ECE services are only required to include in their complaints procedure information on “how parents may complain” and not “how to” complain.
It is not actually a legal requirement that parents have to make their complaint to the service provider or owner first.
Learn more here.
You can either make your complaint by going to the online confidential form here or make a complaint direct to the Ministry of Education. Should
The Parent Complaint form contains 4 sections. Copies of this form may be provided by ECE services for parents to use (should they wish). ECE
Support your child to make a complaint, using this child complaint form, and have their needs and wishes heard. This form is to be used
The complaints system for early childhood education services is not a good one, says Dr Sarah Alexander. “It is still a difficult process for parents
More than 200 complaints made against early childhood education services last year (2012) can be revealed, these included child abuse, children ‘escaping’ from an ECE
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