New Release - Find out if your service is one that failed to meet standards

 A Pukekohe 19-month-old toddler is reported to have been bitten up to 9 times by the child of a teacher at an early childhood centre.

The child had received bites on two previous occasions. The child's parents have now withdrawn their son from the centre.

The parents said the injuries were played down in a call from the centre and when they picked their child up they were shocked to see his wounds. The child was treated at Middlemore Hospital and received three stitches for a wound to his ear.

Dr Sarah Alexander from ChildForum, said every early childhood centre under the early childhood regulations has a responsibility to ensure children's safety.

"If a child has bitten another then this is strong signal to all involved that not all is right at the centre for the child", said Dr Alexander.

"Biting is not a phase that all young children go through. Often there are factors in the setting or how the child is being cared for that create frustration, stress, or an overwhelming feeling of powerlessness for the child."

Dr Alexander recommends that adults address the situation that leads to a child biting and change this so the child is happier, in control of what is happening to him or her, better supported, and no longer feels invisible.

A child who has been bitten may feel fearful to return to the centre and parents should be supported in making alternative care arrangements.

The biter is also a victim and blaming, standing down or excluding the biter is unfair and educationally bad practice when a child is very young. 

Early childhood centres have an ethical responsibility to cover the cost of medical bills and not charge families for care not provided.   

For information on why toddlers bite and how to curb biting click here to go to a helpful article.

 

biterBiting Especially When It Causes Distress or Injury Should be Taken Seriously and Reported

Inform the Centre Owner or Person Ultimately Responsible for the Operation of the Service

To print a Complaint Form for making a written complaint to an early childhood service, go to: http://www.myece.org.nz/parent-complaint-feedback-form

Inform the Ministry of Education and Follow-Up to Check Your Complaint has been Adequately Actioned

An early childhood service that is operating in breach of government regulations to provide a safe place for children should be reported to the Ministry of Education. Send a written complaint to your local office of the Ministry of Education. Follow it up and ask the Ministry how your complaint has been investigated and if you are not satisfied with the investigation, then complain again. Click on the following link for address details of Ministry of Education offices: READ MORE

Inform the Independent Watchdog for Early Childhood Education and Childcare

Send a copy of your complaint or a brief outline of the main details to us at My ECE (the free independent website for parents) - go to http://www.myece.org.nz/contact-us Or post to My ECE, PO Box 58-078, Porirua 5245.

My ECE is not able to investigate your complaint but as the Ministry of Education does not publicly report on complaints received, My ECE is the only forum for making problems known and for advocating for better standards and responses to problems.

 

Some Reactions

Kaye McKean 2014-03-17 
NZ ratio of children per sq metre is much lower than many other countries in the OECD. Our children are too often crowded into centres and biting and other stress related behaviour is exacerbated. I've often observed that teacher's children are worse behaved. I believe that this is because the child is jealous that "Mum" is caring for other kids as well as them. There is an inbuilt justice system in kids that tells them that Mum must take care of them first - natural, but doesn't work when Mum is the teacher in a classroom. 

Gray Henderson 2014-08-13 
I couldn't agree more Kaye. As a practising early childhood educator I have seen a few crowded rooms with three teachers for 25+ children. They are stressful environments for all concerned. I can't help but think it's more about the dollars and profit at some centres.

 

There is more you need to know

Find the childcare that is right for you

Find the childcare that is right for you

See the directory of NZ services. Add your rating and reviews. Read More
Who would have thought under-5s could do this?

Who would have thought under-5s could do this?

It's awesome the expertise children can develop when taught appropriately Read More
Official early childhood education parent website

Official early childhood education parent website

Contact us to request your service be added or to ask for help to lay a confidential complaint Read More
  • 1