ECE services on notice in 2020 for licence breaches and services closed down
As a parent you expect that publicly-funded early childhood education and care services are fully compliant with regulations at all times. If your child attends a service that is not compliant, it is reasonable to expect that you will be informed of this.
The Ministry of Education says it meets its obligation to inform parents by requiring services to prominently display their certificate of licence.
It is a big assumption to make that having a certificate of licence tacked or hung on a wall means that every parent will notice it and check it regularly, and therefore they will know that their service has had a licence change and the reason or reasons why.
Time and time again My ECE hears from parents and others that they had no idea there were any problems with their service meeting regulations.
Publishing annual lists is positive for supporting parents to learn if their service has been put on notice and to ask questions about this at their service so they can be better informed. Most services welcome conversations about what's happened and what's being done to fix the problems. Parent trust in their service can increase when there is transparency and openness from the start.
Note that it is possible for a service with serious breaches to not be on public record as having breached regulations since the ministry has discretion over whether to officially put a service on notice or not. The ministry does not necessarily check all services that ERO finds to not be in compliance and the ministry's own monitoring of services and enforcement of the regulations is irregular and inadequate.
At least if a service is on the public record, parents can have confidence that breaches have come to light. This is better than having their child at a service where breaches have not come to light and the service is getting away with non-compliance that may be putting children at risk.
Read more:
- What a provisional licence is
- What a suspended licence is and when a licence is cancelled
- Legal requirements and regulations for centres (note that the regulations for home-based services, hospital-based services and kohanga reo are very similar to centres, but with some variations to reflect the special nature of the services and differences in premises)
| How to make a complaint about an ECE service there is information on doing this, here |
2020 List
The following data was extracted as at 25 May 2020. The list will be updated again soon, and it will continue to be added to. The list will not become final until the 2020 year has ended.
You should also check the 2019 list, since a provisional licence issued in 2019 can be effective until a date in 2020 and any service issued with a provisional licence in 2019 may have had it extended so it may not have had its full licence restored yet. Tap here to view the 2019 list.
Active Explorers Melville, Hamilton
Breached minimum standards in the regulations for: Management & Administration, Health & Safety, Reg 44(1)(b), Reg 56(1)
Licence downgraded to a provisional one from: 06 Apr 2020 -
ID number: 46073
Read more, rate and review this service: Active Explorers Melville
Ako Rolleston, Rolleston
Breached minimum standards in the regulations for: Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 24 Feb 2020 -
ID number: 65073
Read more, rate and review this service: Ako Rolleston
Aro Arataki Children's Centre, Auckland
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 44(1)(d)
Licence downgraded to a provisional one from: 14 May 2020 -
ID number: 20062
Read more, rate and review this service: Aro Arataki Children's Centre
Barnardos Early Learning Centre Te Totara, Hamilton
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 19 Mar 2020 -
ID number: 45413
Read more, rate and review this service: Barnardos Early Learning Centre Te Totara
BestStart Te Aroha, Te Aroha
Breached minimum standards in the regulations for: Curriculum, Health & Safety
Licence downgraded to a provisional one from: 23 Apr 2020 -
ID number: 34114
Read more, rate and review this service: BestStart Te Aroha
Buttercups Preschool Dallington, Christchurch
Breached minimum standards in the regulations for: Management & Administration, Health & Safety, Premises & Facilities, Reg 56(2)
Licence downgraded to a provisional one from: 23 Mar 2020 - 29 Apr 2020
ID number: 47672
Read more, rate and review this service: Buttercups Preschool
ChoiceKids Ormiston Road, Auckland
Breached minimum standards in the regulations for: Curriculum, Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 05 Mar 2020 -
ID number: 47457
Read more, rate and review this service: ChoiceKids Ormiston Road
City Limits Early Learning Centre Ltd, Hamilton
Breached minimum standards in the regulations for: Curriculum, Management & Administration
Suspension of licence from 05 May 2020 -
ID number: 30056
Read more, rate and review this service: City Limits Early Learning Centre
Clarkville Playcentre, Clarkville
Breached minimum standards in the regulations for: Curriculum, Management & Administration
Licence downgraded to a provisional one from: 24 Feb 2020 -
ID number: 70036
Read more, rate and review this service: Clarkville Playcentre
Discoveries Educare Gillies Avenue, Auckland
Licence cancelled and service closed on 30 June 2020 because of failures to comply with regulatory requirements on its provisional licence.
ID number: 46322
Discoveries Educare Lincoln Road, Auckland
Breached minimum standards on 15 regulations.
Licence downgraded to a provisional one from: 1/03/2019
Licence cancelled and service closed on 7 July 2020
ID number: 46537
Discoveries Educare Mt Wellington, Auckland
Licence cancelled and service closed on 3 July 2020 because of failures to comply with regulatory requirements on its provisional licence.
ID number: 46923
Discoveries Educare Oteha Valley, Albany, Auckland
Licence cancelled and service closed on 30 June 2020 because of failures to comply with regulatory requirements on its provisional licence
ID number: 46552
Discoveries Educare Target Road, Auckland
Licence cancelled and service closed on 30 June 2020 because of failures to comply with regulatory requirements on its provisional licence
ID number: 46373
Discoveries Educare, Gadsby Road, Auckland
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities
Licence cancelled and service closed 12 May 2020
ID number: 45461
Dunedin Rudolf Steiner Kindergarten, Maia
Breached minimum standards in the regulations for: Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 09 Apr 2020 -
ID number: 83015
Read more, rate and review this service: Dunedin Rudolf Steiner
Elm Tree Early Learning Centre, Tauranga
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 27 Apr 2020 -
ID number: 47108
Read more, rate and review this service: Elm Tree Early Learning Centre
Hora Hora Playcentre, Cambridge
Breached minimum standards in the regulations for: Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 13 Jan 2020 -
ID number: 46586
Read more, rate and review this service: Hora Hora Playcentre
House of Wonder Gisborne, Gisborne
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 30 Mar 2020 -
ID number: 47504
Read more, rate and review this service: House of Wonder Gisborne
Kai Kids Preschool, Kaitangata
Breached minimum standards in the regulations for: Curriculum, Management & Administration
Licence downgraded to a provisional one from: 02 Mar 2020 -
ID number: 47473
Read more, rate and review this service: Kai Kids Preschool
Kea Kids Childcare Robertson Road, Auckland
Breached minimum standards in the regulations for: Reg 46(1)(a) 04 Feb 2020
Licence downgraded to a provisional one from: 09 Mar 2020 -
ID number: 47097
Read more, rate and review this service: Kea Kids Childcare Robertson Road
Kids Cave Early Learning, Hamilton
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 44(1)(a)
Licence downgraded to a provisional one from: 13 Jan 2020 -
ID number: 46717
Read more, rate and review this service: Kids Cave Early Learning
Kids Collective Paeroa, Paeroa
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Reg 57(1)
Licence downgraded to a provisional one from: 13 Jan 2020 -
ID number: 46629
Read more, rate and review this service: Kids Collective Paeroa
Kuddles In-Home Childcare & Education – 10, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 27 May 2020
ID number: 47223
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 2, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 45590
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 3, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 45757
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 4, Auckland
Education Act 319FB-FC, Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 46188
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 5, Auckland
Breached minimum standards in the regulations for: Education Act 319FB-FC, Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 46700
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 6, Auckland
Breached minimum standards in the regulations for: Education Act 319FB-FC, Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 46701
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 7, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 46876
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education – 9, Auckland
Breached minimum standards in the regulations for: Education Act 319FB-FC,Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 47222
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education -8, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 05 Jun 2020
ID number: 46591
Read more, rate and review this service: Kuddles In-Home
Kuddles In-Home Childcare & Education, Auckland
Breached minimum standards in the regulations for: Management & Administration, Reg 28(1), Reg 44(1)(d)
Suspension of licence from 02 May 2020 - 28 May 2020
ID number: 25410
Read more, rate and review this service: Kuddles In-Home
Little Feet Childcare Centre Yates Rd 2, Auckland - The Ministry of Education may have incorrectly recorded this service as having a licence downgrade since it has a full licence. Confirmation is pending.
Breached minimum standards in the regulations for: Curriculum, Management & Administration
Licence downgraded to a provisional one from: 16 Apr 2020 -
ID number: 47625
Read more, rate and review this service: Little Feet 2
Love Kids Home Based ECE Service, Auckland
Breached minimum standards in the regulations for:
Licence downgraded to a provisional one from: 2020
ID Number: 46963
Read more, rate and review this service: Love Kids Home Based ECE Service
Mamaku Early Learning, Mamaku
Breached minimum standards in the regulations for: Education Act 319F, Management & Administration
Suspension of licence from 10 Mar 2020 - 17 March 2020
ID number: 30235
Read more, rate and review this service: Mamaku Early Learning
Mapusaga Aoga Amata, Christchurch
Breached minimum standards in the regulations for: Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 04 Mar 2020 -
ID number: 65016
Read more, rate and review this service: Mapusaga Aoga Amata
Marina's Childcare @ Home Services, Auckland
Breached minimum standards in the regulations for: Education Act 319FB, Management & Administration, Reg 28(1), Reg 44(1)(d)
Licence cancelled and service closed 05 Mar 2020
ID number: 47056
Miracle Minds Homebased Childcare Services, Auckland
Breached minimum standards in the regulations for: Education Act 319FBFC, Management & Administration, Reg 28(1)(a), 28(1)(b), Reg 44(1)(d)
Licence cancelled and service closed 10 Jan 2020
ID number: 47355
Nafanua Aoga Amata, Auckland
Breached minimum standards in the regulations for: Reg 44(1)(a), Reg 44(1)(b)
Suspension of licence from 04 Feb 2020 -17 Feb 2020
Licence cancelled and service closed on 19 Feb 2020
ID number: 20462
New Shoots Children's Centre, Tauranga
Breached minimum standards in the regulations for Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 13/12/2019 –
In 2020, whilst it was on a provisional licence the Ministry received, investigated and upheld a complaint regarding child harm.
ID number: 46364
Read more, rate and review this service: New Shoots Children's Centre
Nurture Me 2, Auckland
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 56(1), Reg 57(1)
Licence downgraded to a provisional one from: 10 Mar 2020 -
ID number: 46811
Read more, rate and review this service: Nurture Me 2
Pukeko Country Preschool Tauwhare, Hamilton
Breached minimum standards in the regulations for: Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 30 Mar 2020 -
ID number: 34080
Read more, rate and review this service: Pukeko Country Preschool
Roslyn Bush Playcentre, Invercargill
Breached minimum standards in the regulations for: Reg 44(1)(a)
Licence downgraded to a provisional one from: 26 Feb 2020 -
ID number: 90018
Read more, rate and review this service: Roslyn Bush Playcentre
Sparkles Home-based Childcare and Education 2, Auckland
Breached minimum standards in the regulations for: Management & Administration
Suspension of licence from 27 Feb 2020 -
ID number: 46901
Read more, rate and review this service: Sparkles Home-based
Sparkles Home-based Childcare and Education, Auckland
Breached minimum standards in the regulations for: Management & Administration
Suspension of licence from 27 Feb 2020 -
ID number: 46624
Read more, rate and review this service: Sparkles Home-based
Star Brights Homebased Care, Methven
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 56(2)
Licence downgraded to a provisional one from: 23 Apr 2020 - 20 July 2020. All conditions met. This service now has a full licence.
ID number: 45808
Read more, rate and review this service: Star Brights Homebased
Step 2 Growth Marlborough
Breached minimum standards in the regulations for:
Licence downgraded to a provisional one from: 2020
ID Number: 45722
Read more, rate and review this service: Step 2 Growth Marlborough
Taihape Playcentre, Taihape
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 09 Mar 2020 -
ID number: 51005
Read more, rate and review this service: Taihape Playcentre
Te Akau & Districts Playcentre, Ngaruawahia
Breached minimum standards in the regulations for: Curriculum, Health & Safety
Licence downgraded to a provisional one from: 13 Jan 2020 -
ID number: 33027
Read more, rate and review this service: Te Akau & Districts Playcentre
Te Kōhanga Reo o Kutia, Waharoa
Breached minimum standards in the regulations for: Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 20 Jan 2020 - 11 Mar 2020
ID number: 35008
Read more, rate and review this service: Te Kōhanga Reo o Kutia
Te Kōhanga Reo o Ruataniwha, Wairoa
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 31 Jan 2020 -
ID number: 55198
Read more, rate and review this service: Te Kōhanga Reo o Ruataniwha
Te Kōhanga Reo o Te Wiri, Auckland
Breached minimum standards in the regulations for: Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 10 Feb 2020 - 05 Mar 2020
ID number: 25143
Read more, rate and review this service: Te Kōhanga Reo o Te Wiri
Te Puna Akoranga o Ngati Whakaue, Rotorua
Breached minimum standards in the regulations for: Management & Administration, Health & Safety, Reg 47(1)(a), Reg 44(1)(b), 44(1)(d), 46(1)(a), Reg 47(1)(d), Reg 56
Licence suspended
Licence cancelled and service closed 17 Mar 2020
ID number: 45554
Thrive Learning Centre, Tauranga
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 15 Jan 2020 -
ID number: 47617
Read more, rate and review this service: Thrive Learning Centre
Tirau Playcentre, Tirau
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Premises & Facilities
Licence downgraded to a provisional one from: 30 Apr 2020 -
ID number: 30007
Read more, rate and review this service: Tirau Playcentre
Tokoroa Childcare Centre, Tokoroa
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 56(2), Reg 57(1)
Licence downgraded to a provisional one from: 19 Mar 2020 -
ID number: 34068
Read more, rate and review this service: Tokoroa Childcare Centre
Tower Road Christian Pre-School, Matamata
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety
Licence downgraded to a provisional one from: 20 Jan 2020 -
ID number: 30013
Read more, rate and review this service: Tower Road Christian Pre-School
Whangamata Playcentre, Whangamata
Breached minimum standards in the regulations for: Curriculum, Management & Administration, Health & Safety, Premises & Facilities, Reg 44(1)(d)
Licence downgraded to a provisional one from: 14 Jan 2020 -
ID number: 32015
Read more, rate and review this service: Whangamata Playcentre
Wharepuhunga Playcentre, Te Awamutu
Breached minimum standards in the regulations for: Management & Administration, Health & Safety, Premises & Facilities
Licence downgraded to a provisional one from: 14 Jan 2020 -
ID number: 31016
Read more, rate and review this service: Wharepuhunga Playcentre