A provisional licence is issued when an early learning service (sic 'early childhood service') isn't meeting the Ministry's licensing standards. Severity of the breaches is taken into consideration. This includes if there are immediate risks to the health and safety of children and the total number of regulatory breaches. (Ministry of Education quote 14/6/2018)
This page lists the names of services (75) placed on a provisional licence and the names of services that had their licence cancelled by the Ministry of Education due to non-compliance (four) for the period January 2016 to the end of 2016.
There were other services on a provisional licence during 2016 but because these were identified in 2015 the services are not included in this list. For example, Bright Sparks Airport centre was placed on a provisional licence from 23 Dec 2105 to 30 June 2016 following a complaint received about the serious burning of an infant and the discovery of several licensing breaches. (find out more about this case)
The list of services shown below also includes services identified by the Education Review Office (ERO) over a six month period from June 2016 to the end of 2016 as having compliance issues - not meeting one or more of the minimum requirements for holding a full licence or not able to meet requirements for any reason. (These are the services that the Ministry of Education collected information on non-compliance issues from ERO reports on, and the Ministry started doing this from June 2016.)
Two main things can be learnt by comparing the information below on provisional licences issued, cancelled licences and ERO confirmed reports.
The first thing we notice is that few of the services that ERO found to have area of non-compliance were closed or placed on a provisional licence by the Ministry of Education, including when ERO identified breaches that appear to be serious. Some examples were:
- Sprouts In-Home Childcare Manawatu neither had nor implemented a process to ensure all legal requirements were met by its home-educators and supervisors/coordinators. There was no ongoing process for review of the quality of education and care it provided to children. Appraisal of teaching staff using professional standards was not undertaken.
- Ta Fesilafai Aoga Amata had many shortcomings according to ERO – some of these included: not providing a safe and hygienic environment for children, not feeding children when hungry, not providing a nutritious menu, and a need to accurately record and notify parents of accidents.
- Camrose Kids Centre No.2 was not implementing Te Whariki, the early childhood curriculum. It also had serious shortcomings in human resource management including not having adequate policies for staff selection and appointment.
The second thing is that most services the Ministry of Education placed on notice or closed had positive ERO review reports. This begs the question that has been asked before in another article - what value do ERO review reports have?
| Confidential help for parents and others to make a complaint – go to more information |
Disclaimer: Every effort has been made to ensure that the information below is correct, but it has been difficult to compile from Ministry and ERO sources and there may be errors. Should you notice an error or an omission please let My ECE know asap through our contact page. Thank you!
Note that My ECE takes no responsibility for how the information below may be used.
|
Service name* |
Location |
Ownership |
Did the Ministry of Education |
Did ERO find the service was non-compliant in 2016 and how long did ERO say it would be before it would visit again to check if breaches were fixed? |
Did the Ministry change the service’s licence to a provisional one in 2016? And, after that how long did the service continue to operate until breaches were fixed? |
|
Aria |
Community |
No |
Yes |
No |
|
|
Lighthouse@ Home (13 licensed services). Service closed in 2017 |
Auckland |
Private business |
No |
No |
Yes |
|
Oak Tree Home Care (5 licensed services) Service closed in 2017 |
Auckland |
Private business |
No |
No |
Yes |
|
Happy Feet Childcare Otahuhu Centre |
Auckland, |
Private business |
No |
No |
Yes |
|
Nafanua Aoga Amata |
Auckland, |
Community |
No |
No |
Yes |
|
Ta Fesilafai Aoga Amata |
Auckland, |
Private business |
No |
Yes |
No |
|
Nurtured at Home Waikato 2 |
Auckland, |
Private business |
No |
No |
Yes |
|
Mokopuna ki Clendon Early Childhood Service Centre |
Auckland, |
Community |
No |
No |
Yes |
|
Auckland, |
Private business |
No |
Yes |
No |
|
|
Auckland, |
Private business |
No |
Yes |
No |
|
|
Auckland, |
Private business |
No |
No |
Yes |
|
|
Discoveries Educare at Gillies Centre |
Auckland, |
Private business |
No |
No |
Yes |
|
Camrose Kids Early Learning Centre 2 (now under a new name and new management) |
Auckland, |
Private business |
No |
Yes |
No |
|
Camrose Kids Early Learning Centre 1 (now under a new name and new management) |
Auckland, |
Private business |
No |
Yes |
No |
|
Taulapapa Leata Su'a Aoga Amata |
Auckland, |
Community |
No |
Yes |
No |
|
Auckland, |
Private business |
No |
Yes |
No |
|
|
Kiwi Corner Early Learning and Childcare Centre (now under a new name and new management) |
Auckland, |
Private business |
No |
Yes |
No |
|
Bayfield Early Education Centre (now under a new name and new management) |
Auckland, |
Private business |
No |
Yes |
No |
|
Te Kōhanga Reo o Nga Whare Maha |
Auckland, |
Community |
No |
No |
Yes |
|
Auckland, |
Private business |
No |
No |
Yes |
|
|
Tamariki Takitumu Punanga Reo |
Auckland, |
Community |
No |
No |
Yes |
|
Auckland, |
Community |
No |
No |
Yes |
|
|
Auckland, |
Private business |
No |
Yes |
Yes |
|
|
Choicekids Alfriston Road Centre |
Auckland, |
Private business |
No |
No |
Yes |
|
Fa'amasani Aoga Amata |
Auckland, |
Community |
No |
Yes |
No |
|
Little Feet Pre-school (now under a new name and management) |
Auckland, |
Private business |
No |
Yes |
No |
|
Auckland, |
Private business |
No |
Yes |
Yes |
|
|
Auckland, |
Private business |
No |
Yes |
No |
|
|
Poetiare O Rongomai Centre |
Auckland, |
Community |
No |
No |
Yes |
|
Te Kōhanga Reo o Te Maunga Kohungahunga |
Auckland, |
Community |
No |
No |
Yes |
| Opaheke Child Care and Learning Centre |
Auckland, |
Private business |
No |
No |
Yes |
|
Hedgehog House Early Learning Centre |
Auckland, |
Private business |
No |
No |
Yes 2 months |
|
Nor Western Cook Islands Early Childhood Centre |
Auckland, |
Community |
No |
No |
Yes |
|
Kids HQ St Johns Centre |
Auckland, |
Community |
No |
No |
Yes |
|
Pulotu Aoga Amata |
Auckland, |
Community |
No |
Yes |
No |
|
Angels Childcare Takapuna Centre |
Auckland, |
Private business |
No |
In 2014 it was found by ERO to have multiple areas of non-compliance including for children's physical safety and unsuitable staffing. Since 2014 the centre has not been reviewed again by ERO. A child died at the centre in 2016 |
Yes |
|
Auckland, |
Private business |
No |
Yes |
No |
|
|
Auckland, |
Private business |
No |
No |
Yes |
|
|
Aur Pair Link, Waikato 1 & 2 Home-based (licenses 45674, 46031) |
Cambridge, Leamington |
Private business |
No |
No |
Yes |
|
Christchurch |
Community |
No |
No |
Yes |
|
|
Puna ole Malamalama Aoga Amata |
Christchurch, Addington |
Private business |
No |
Yes |
No |
|
Christchurch, Ferrymead |
Community |
No |
Yes |
No |
|
|
Christchurch, |
Private business |
No |
No |
Yes |
|
|
Lindisfarne Nursery (closed and a new centre now operates from the premises from 2018) |
Christchurch, |
Private business |
No |
No. But after the Ministry approved it and gave it a full licence again, ERO reviewed the centre in 2017 and found it was in fact operating in breach of several areas of licensing requirements |
Yes |
|
Edukids Wairakei Centre |
Christchurch, |
Private trust |
No |
No |
Yes |
|
Christchurch, |
Community |
No |
Yes |
Yes |
|
|
Dannevirke |
Private business |
No |
Yes |
No |
|
|
Family Link Childcare Centre |
Dargaville |
Community |
No |
No |
Yes |
|
Feilding |
Private business |
No |
Yes |
No |
|
|
Gisborne, |
Community |
No |
Yes |
No |
|
|
Gisborne, |
Community |
No |
Yes |
Yes |
|
|
Te Whare Whai Hua centre |
Gisborne, |
Community |
No |
No |
5 months |
|
Hamilton |
Community |
No |
Yes |
No |
|
|
TnT Kidscare centre |
Hamilton |
Private business |
No |
Yes |
No |
|
Hamilton |
Private business |
No |
Yes |
No |
|
|
Juni Uni II Centre |
Hamilton |
Private business |
No |
No |
5 months |
|
Big Hugz Early Learning Centre Ltd |
Hamilton, |
Private business |
No |
No |
6 weeks |
|
Playworx Kindy centre |
Hamilton, |
Private business |
No |
Yes |
No |
|
Lollipops Educare Te Rapa centre |
Hamilton, |
Private business |
No |
Yes |
No |
|
Te Kōhanga Reo o Te Whare o Wikitoria |
Hastings |
Community |
No |
No |
Yes |
|
Hastings |
Community |
No |
Yes |
No |
|
|
Hastings, |
Community |
No |
No |
Yes 5 weeks |
|
|
Te Atawhai Early Childhood Centre |
Hastings, |
Community |
No |
No |
Yes |
|
Hastings, |
Private business |
No |
Yes |
No |
|
|
Hawera |
Community |
No |
Yes |
No |
|
|
Ace Homecare |
Hawke's Bay |
Private business |
Yes |
No |
No |
|
Woodhouse Early Learning Centre |
Invercargill |
Private business |
No |
No |
Yes |
|
Kaikohe |
Private business |
No |
Yes |
No |
|
|
Whiz Kids centre |
Kaikohe |
Private business |
No |
Yes |
No |
|
Mission Place Kindergarten (Free kindergarten) |
Kaitaia |
Public |
No |
Yes |
No |
|
Anne West Kindergarten (Free kindergarten) |
Kaitaia |
Public |
No |
Yes |
No |
|
Te Kōhanga Reo o Te Roopu Whanau |
Kaitaia |
Community |
No |
Yes |
No |
|
Mo Tatou In-Home - La Ta'aui Measina (no longer operating) |
Kapiti Coast, Paraparaumu |
Community |
No |
No |
Yes |
|
Ol-wens (now under a new name) |
Kerikeri |
Private business |
No |
Yes |
No |
|
Little Ones Preschool (licence no: 45356) |
Loburn |
Private business |
No |
Yes |
No |
|
Tower Road Christian Pre School |
Matamata |
Private business |
No |
Yes |
Yes |
|
Murupara Educare Centre |
Murupara |
Community |
No |
Yes |
No |
|
Fanau a le Tupu A'oga Amata |
Napier |
Community |
No |
Yes |
Yes |
|
Scallywaggs SPROUTS In-Home Childcare Hawke's Bay (licences 55459 30337) |
Napier |
Private business |
No |
Yes |
No |
|
Te Kōhanga Reo o Te Kupenga o Te Matauranga |
Napier, |
Community |
No |
Yes |
Yes |
|
First Years Richmond centre |
Nelson, |
Community |
No |
Yes |
No |
|
Learning Land centre |
Nelson, |
Private business |
No |
Yes |
No |
|
Little People Preschools (2 licences: 65150 65197) |
Nelson, |
Private business |
No |
Yes |
No |
|
Turoa Yeti Kids Centre |
Ohakune |
Private business |
No |
Yes |
No |
|
Karatia Bilingual Playcentre |
Omanaia |
Community |
No |
Yes |
Yes |
|
Opotiki Rose Garden Preschool |
Opotiki |
Community |
No |
Yes |
No |
|
Te Whare Kohungahunga O Nga Whetu Tiaho Shining Stars Preschool |
Opotiki |
Community |
No |
Yes |
No |
|
Milton Early Learning House |
Otago |
Private business |
No |
Yes |
No |
|
Dot Kids Early Learning Centre Carterton (licence number 45581) |
Carterton |
Private business |
No |
No |
Yes |
|
Lalanga Mo'ui Tongan EC Centre |
Palmerston Nth, |
Community |
No |
Yes |
No |
|
Sprouts In-Home Childcare Manawatu 9 and Manawatu 27 (Licences 45066 30305) |
Palmerston Nth, |
Private business |
No |
Yes |
No |
|
Patoka Rural Kindergarten Centre |
Patoka |
Community |
No |
Yes |
No |
|
Grow and Learn Early Learning Centre Ltd |
Porirua, |
Private business |
No |
Yes |
No |
|
All About Children Titahi Bay Centre |
Porirua, |
Private business |
No |
No |
Yes |
|
Rolleston |
Private business |
No |
No |
Yes |
|
|
Te Parekereke Mokopunao Hiruharama, (Free Kindergarten) |
Ruatoria |
Public |
No |
No |
Yes |
|
Sanson Playcentre |
Sanson |
Community |
No |
Yes |
No |
|
Doubtless Bay Kindergarten (Free kindergarten) |
Taipa |
Public |
No |
Yes |
No |
|
Active Explorers Tai Tapu |
Taitapu |
Private business |
No |
No |
Yes |
|
Tamariki Akoranga Centre |
Taumarunui |
Community |
No |
No |
Yes |
|
Te Kōhanga Reo o Atutahi |
Taumarunui, |
Community |
No |
Yes |
No |
|
Little Learners Education and Care Centre |
Tauranga |
Private business |
No |
No |
Yes |
|
Aur Pair Link Central North Island Home-based (45126) |
Tauranga |
Private business |
No |
No |
Yes |
|
Central Kids Kindergartens - Rewi Street (Free kindergarten) |
Te Awamutu |
Public |
No |
Yes |
No |
|
Te Kuiti Playcentre |
Te Kuiti |
Community |
No |
Yes |
No |
|
Tokomaru Early Childhood Centre Inc. |
Tokomaru |
Community |
No |
Yes |
No |
|
Purerehua Early Learning Centre (since sold and now a private business with a new licence) |
Turangi |
Community |
No |
Yes |
Yes |
|
Happy Days Childcare Centre |
Upper Hutt |
Private business |
No |
No |
No |
|
Scallywaggs Sprouts CHB1 and CHB2 (2 licences: 55329 30280) |
Waipukurau |
Private business |
No |
Yes |
No |
|
Children's World centre |
Wellington |
Private business |
Yes |
No |
No |
|
High Five Early Education Centre |
Wellington, |
Private business |
No |
No |
Yes |
|
Kiwi Kids Childcare Centre |
Wellington, |
Private business |
No |
Yes |
No |
|
Absolute Baby and Childcare Centre |
Wellington, |
Private business |
Yes |
Yes but a year earlier in 2015 |
No |
|
Nga Taonga Tuku Iho I te Wa Kainga Home-based |
Wellington, |
Private business |
Yes Read more |
No |
- |
|
Little Pipis Childcare Inc Centre |
Wellington, |
Community |
No |
No |
Yes |
|
Te Kōhanga Reo o Kaiwahaiki |
Whanganui |
Community |
No |
No |
Yes |
|
Stepping Stones Early Learning Centre (now under the ownership of a private company) |
Whanganui |
Community |
No |
Yes |
Yes |
|
Whitianga Playcentre |
Whitianga |
Community |
No |
Yes |
No |
* The names of services that failed to fully meet regulations in 2016 are public information. By publishing the names of services here My ECE is not breaching confidentiality or privacy laws.
- Under the education regulations the licence a service holds must be prominently displayed. Should a service be placed on a provisional licence it must display this and attending families should/would know of the licence change.
- And, ERO publishes confirmed reports on early childhood services showing the ones it identified as having regulation breaches.