Mini Miracles Educare Claudelands

ECE Service Category: Care and Education centre

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Ownership: This service is a privately operated business e.g. it is owned by a sole trader, partnership, company or private trust
Street or Road: 12 Claude Street, Hamilton central
Location: Hamilton
Phone: contact number is not available for new enrolments
Ages of children: Licensed to care for children from infancy
Group / Centre Size: The centre operates on a small and personal scale for children and families. It is licensed for 50 or fewer children. It is what we call a 'boutique' early childhood centre.
Qualified teaching staff: 80% to 100% of teaching staff are qualified teachers (according to funding claimed from the Ministry of Education, last updated beginning of 2020).
Shows Children that Men Can Teach and Care for Young Children Too: In 2019 the teaching team was, known to have been usually or all of the time, women only. (Note that it is best to have gender balance with children being taught and cared for by both men and women. In Home-based ECE this criterion relates to visiting teachers only)
Is this service HIGHLY Parent Rated?: THIS SERVICE CANNOT YET BE CLASSIFIED AS A HIGHLY RATED SERVICE. (To be so it needs to have a number of recent positive reviews - at least 5 positive if a small centre, or 10 if a mega-centre or a home-based service)
Entrant in the Hall of Excellence: Not yet
More Info on Hall of Excellence: Hall of Excellence

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COMPLIANCE warning: In 2019 or 2020 the Ministry of Education downgraded its licence or it received a licence suspension due to breaching regulations
Check this service's history of compliance with regulations and standards: Go to the full lists for 2020 and earlier years to check
Entrant in the Wall of Shame: NO. As far as is known there has not been a major reported incident of the standard or ethic of care falling below what society in general considers to be acceptable
More Info on Wall of Shame: Wall of Shame
Education Review Office report: Concerns were raised by ERO - parents are advised to ask the service for details of what ERO found and how it is addressing the concerns
Ministry of Education Licence ID number: 30102
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4.3 based on one review
Currently in care

On 7 Aug 2020, Natasha Middleton wrote:

On ground staff genuinely care about the children. Owner and management level are not so authentic in their understanding of running; maintaining or communicating with the parents or staff.
Situated in an old villa, the place is warm and welcoming. Not over crowded. Playground is reasonable but has a couple of safety concerns that over 2s can navigate.
Lack of procedures around managing poor behaviour and not a lot of management support around how to deal with hard situations.
The amazing staff are at the heart of this place.
Communication is lacking between parents and centre management. Staff come and go and as a parent, you're not aware of who they are or able to say good bye if they leave.
Natasha Middleton likes: Kids are content and have a lot of fun., Staff provide good variety of activities., Homely environment., Small number of children.
Natasha Middleton dislikes: Lack of communication with parents., No fun days; themes or excursions., Staff do not appear to be well supported or consulted in important decisions by management., One sleep room for everyone.

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